Support & advice

smaXtec Software

Here you will learn everything about the functionality and features of the smaXtec software, starting from the individual messages to the display of data.

Functions for Messenger & App

All functions presented here are available for the smaXtec App and the smaXtec Messenger.

VIDEO 01 / 08

Get to know the smaXtec Messenger Dashboard

Learn more about the practical and clearly structured smaXtec Messenger Dashboard in this short video.
The smaXtec Messenger is an automatic alert messaging tool that keeps you informed about changes in your herds state of health and reproduction. The continuous collection of data means you are kept fully informed at all times about each individual animal.

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Add an organisation in the smaXtec Messenger

To use the smaXtec Messenger and thus the smaXtec system successfully, first create an organisation. See in this video how it works.

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Add groups to your organisation

Next, add groups to your organisation. Watch this video to see how to do it.

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Add animals to your organisation

In the next step, add animals to your organisation in the smaXtec Messenger. See how it works here.

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Import multiple animals in the Messenger at once

You want to import several animals to the smaXtec Messenger at once? Use the template provided. How it works, you can see here.

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Add boluses in the smaXtec Messenger

Now activate a bolus, add it in the Messenger, and assign the bolus to an animal. Learn more in this video.

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Share data with other people

smaXtec allows you to share your organisation and data with other people such as veterinarians, employees, etc.. How to make the right settings in smaXtec Messenger, you can see in this video.

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Edit notifications settings

In the smaxtec Messenger you can also edit your notification settings. For example, you can specify which notifications you want to receive and whether you want to be notified via push notifications and/or email. Find a short tutorial video here.

Important information about the software

To ensure proper functionality of reproduction alerts, you need to enter calvings, inseminations and confirmed pregnancies. Only if these details are provided to the system, smaXtec will correctly send calving and oestrus alerts. For more details, take a look at the fertility protocol.
For all animal-related events (does not apply to the Climate Sensor), there is a 3-day waiting period after installation in which no events are generated. There are, however, certain event-specific exceptions as shown in the table below.


First Alert after Sensor Activation


Temperature increaseThe temperature increased significantly

3 days


Temperature decreaseThe temperature decreased significantly (no calving expected)

4 days


Normal temperatureDisplay of normal temperature of the animal based on its individual data of the last 5 days

Starting on day 5


Decrease of activityCheck for reasons (lameness, sick cow)

3 days


Too few drinking cyclesNumber of drinking cycles per day is insufficient

3 days


Reduction of drinking cyclesThe number of drinking cycles has decreased significantly compared to the previous day

3 days


Calving (Temperature decrease)The temperature decreased significantly within the expected calving period

4 days


EstrusIncreased activity and >20 DIM

8 days


Increase of activityIncreased activity and <20 DIM

8 days


Indication of reduced feed efficiencyLarge fluctuations of pH reduce nutrient utilization

3 days


Indication of an increased risk of acidosisWhen pH is below a 5.8 for more than 300 minutes per day, an increased risk of acidosis is indicated

3 days


Sudden decrease of average pH levelDeviation in average daily pH: Sudden changes or errors in feed management

3 days


Mild heat stressTHI > 72 -> mild heat stress


Barn climate

Medium heat stressTHI > 78 -> medium heat stress


Barn climate

Severe heat stressTHI > 82 -> severe heat stress


Barn climate

Daily Events: These events are always generated at 24:00h (or as soon as the data for this period is available on the server) if a problem has occurred on the respective day.

Hourly Events: These events are generated every hour on the hour (or as soon as the data for this period is available on the server) if a problem has occurred within the respective hour.

Sample Events: Whenever new data is sent to the server it is always checked for any incidence of a sample-based event. If such an event is detected, it is immediately displayed in Messenger.

Climate Sensor Events: Climate Sensor Events are evaluated on a sample event basis with a maximum of one warning a day issued per sensor and event type.

Data sharing and user roles

You can share data with other users or request a data share from another user via Information > Data sharing. According to the requirements of each user, you can select a role for the optimal use of the software.

Here’s an overview of available roles and functions:

Create animal✔✔✔
Update animal information✔✔✔
Archive animals✔✔✔
Change animal tags✔✔✔✔
Change groups✔✔✔✔
Update groups✔✔✔
Update device information✔✔✔
Update calving information✔✔✔✔
Update estrus information✔✔✔✔
Update organizations✔✔
Share organizations✔

Additionally, a user can have “read-only”-status. This type of user can look up information but cannot make any modifications.

The insemination task list includes a visual insemination window enabling you to see the ideal insemination time at a glance. The insemination window comprises the following phases:

  1. Earliest insemination: As long as the ideal insemination time isn’t available yet, a grey field with the earliest possible insemination time is displayed.
  2. Start: As soon as the actual insemination window is available, a grey field with its starting time is displayed.

When the actual insemination window begins, the color of the field changes and information is shown as follows:

  1. Green: During the green phase, insemination is recommended (start of insemination window until 6 hours after the start).
  2. Yellow: During this phase, a successful insemination is already less probable. However, it could still be successful (6 to 10 hours after the beginning of the insemination window).
  3. Red: We do not recommend inseminating cows during this phase (10 to 12 hours after the start of the insemination window).

In phases 3 to 5, an arrow indicates which phase you are currently in. For a better overview, phases that are already over change color.

The insemination window is no longer displayed after 36h in the dashboard. You can always access past insemination windows in the message list.

The heat index is an additional value that can be displayed as a curve in cow diagrams. It takes into account all information smaXtec has about the heat of an animal and gives you a better insight into the length and extent of a heat.

You can access the heat index via

  • the smaXtec App by selecting the curves to be displayed in the cow diagram
  • the smaXtec Messenger web version by switching to heat index in the diagram view

smaXtec Help Center

Do you have questions about using the system? In the help center you can find all the answers to questions about the usage and daily operation of your smaXtec system.
Go to the help center

Helpful  documents

These documents are intended to provide you with the best possible support for the installation and daily use of the system.

Can't find what your're looking for? We're here for you!

If you cannot solve a problem with help of the instructions (quickstartguide, user manuals), please get in touch with our smaXtec support team. They will take care of your requests during our support hours.
Support hours: Mo – Th: 8 – 17hFr: 8 – 15h (CEST)
Support hours:
Mo – Th: 8 – 17h
Fr: 8 – 15h (CEST)
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Weekends & public holidays:
Send us an e-mail or contact us via the smaXtec Messenger. We will take care of your request on the next working day.
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