Support & advice

smaXtec Software

Here you will learn everything about the functionality and features of the smaXtec software, starting from the individual messages to the display of data.

Functions for Messenger & App

All functions presented here are available for the smaXtec App and the smaXtec Messenger.

VIDEO 01 / 08

Get to know the smaXtec Messenger Dashboard

Learn more about the practical and clearly structured smaXtec Messenger Dashboard in this short video.
The smaXtec Messenger is an automatic alert messaging tool that keeps you informed about changes in your herds state of health and reproduction. The continuous collection of data means you are kept fully informed at all times about each individual animal.

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Add an organisation in the smaXtec Messenger

To use the smaXtec Messenger and thus the smaXtec system successfully, first create an organisation. See in this video how it works.

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Add groups to your organisation

Next, add groups to your organisation. Watch this video to see how to do it.

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Add animals to your organisation

In the next step, add animals to your organisation in the smaXtec Messenger. See how it works here.

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Import multiple animals in the Messenger at once

You want to import several animals to the smaXtec Messenger at once? Use the template provided. How it works, you can see here.

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Share data with other people

smaXtec allows you to share your organisation and data with other people such as veterinarians, employees, etc.. How to make the right settings in smaXtec Messenger, you can see in this video.

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Edit notifications settings

In the smaxtec Messenger you can also edit your notification settings. For example, you can specify which notifications you want to receive and whether you want to be notified via push notifications and/or email. Find a short tutorial video here.

Important information about the software

To ensure proper functionality of reproduction alerts, you need to enter calvings, inseminations and confirmed pregnancies. Only if these details are provided to the system, smaXtec will correctly send calving and oestrus alerts. For more details, take a look at the fertility protocol.
For all animal-related events (does not apply to the Climate Sensor), there is a 3-day waiting period after installation in which no events are generated. There are, however, certain event-specific exceptions as shown in the table below.


First Alert after Bolus Activation


Temperature increaseThe temperature increased significantly

3 days


Temperature decreaseThe temperature decreased significantly (no calving expected)

4 days


Normal temperatureDisplay of normal temperature of the animal based on its individual data of the last 5 days

Starting on day 5


Decrease of activityCheck for reasons (lameness, sick cow)

3 days


Too few drinking cyclesNumber of drinking cycles per day is insufficient

3 days


Reduction of drinking cyclesThe number of drinking cycles has decreased significantly compared to the previous day

3 days


Calving (Temperature decrease)The temperature decreased significantly within the expected calving period

4 days


EstrusIncreased activity and >20 DIM

8 days


Increase of activityIncreased activity and <20 DIM

8 days


Indication of reduced feed efficiencyLarge fluctuations of pH reduce nutrient utilization

3 days


Indication of an increased risk of acidosisWhen pH is below a 5.8 for more than 300 minutes per day, an increased risk of acidosis is indicated

3 days


Sudden decrease of average pH levelDeviation in average daily pH: Sudden changes or errors in feed management

3 days


Mild heat stressTHI > 72 -> mild heat stress


Barn climate

Medium heat stressTHI > 78 -> medium heat stress


Barn climate

Severe heat stressTHI > 82 -> severe heat stress


Barn climate

Event details

Events generated on a daily basis:

If an event has occurred that triggers a day-based event, this is created in the system at 24:00 each time. Depending on the readout, the exact time may also differ, as the data for the respective time period must be transferred to the server first. The day-based events include alerts on the drinking cycles and pH alerts.

Events that are generated sample-based:

These events are created as soon as an event occurs that triggers an alert (or as soon as the data for that time period is received by the server). These include alerts such as the drop in rumination activity, temperature alerts, oestrus and calving alerts, movement activity alerts, and Climate Sensor alerts.

Climate Sensor events:

Climate Sensor alerts are also sample-based, with each alert type generated only 1x per day (i.e., a maximum of one alert each for mild, moderate, and severe heat stress).

Rumination events:

  • Sample-based:
  • o Decrease in rumination: If the rumination drops significantly, an alert is generated.

Temperature events:

  • Daily:
  • o Number of drinking cycles: The system detects how many times the animal has been drinking throughout the day. If the number is dangerously low, an alert is generated.
    o Deviation in drinking cycles: If the number of drinking cycles differs significantly from the number on the previous day, the system also generates an alert.
  • Sample-based:
  • o Temperature increase: If the temperature of the animal increases significantly, this alert is generated.
    o Calving: Calving detection starts 14 days before the expected calving date and ends with the calving confirmation. If there is a significant decrease in temperature within this time, the system generates this alert. It is important that an expected calving date (positive pregnancy test) is set in the system.
    o Temperature decrease: If a significant temperature decrease occurs outside the calving window mentioned above, this alert is generated.

pH Events:

  • Daily:
  • o pH amplitude: This value refers to the difference between the highest and lowest pH value of the respective day. As soon as a certain threshold value is exceeded, the system issues an alert. The threshold value itself depends on the pH daily average and can vary.
    o Time under pH: 5.8: The system detects how many minutes per day the pH value in the rumen is below 5.8. If it falls below a certain threshold, an alert is generated.
    o Deviation in average pH: This value indicates how much the pH average value of the day deviates from the average value of the previous day. If a certain threshold value is exceeded or not reached, an alert is generated. The threshold value itself depends on the pH daily average and can vary.

Activity Events:

  • Sample-based:
  • o Heat: Heat detection starts 20 days after calving and ends with pregnancy (positive pregnancy test). If a significant increase in activity is detected within this time, this alert is generated.
    o Increased activity: If a significant increase in activity occurs outside of heat detection, an alert is generated.
    o Reduced activity: If a significant drop in activity occurs, an alert is generated.

Climate Sensor Events:

  • Sample-based but only 1x per day for each alert:
  • o Mild heat stress: If smaXtec measures a temperature humidity index (THI*) ≥ 72, the system generates this alert.
    o Medium heat stress: If smaXtec measures a THI ≥ 78, the system generates this alert
    o Severe heat stress If smaXtec measures a THI ≥ 82, the system generates this alert.

*THI = (1.8 * Temperature + 32) – ((0.55 – 0.0055 * Humidity) * (1.8 * Temperature – 26))

Data sharing and user roles

You can share data with other users or request a data share from another user via Information > Data sharing. According to the requirements of each user, you can select a role for the optimal use of the software.

Here’s an overview of available roles and functions:

Create animal✔✔✔
Update animal information✔✔✔
Archive animals✔✔✔
Change animal tags✔✔✔✔
Change groups✔✔✔✔
Update groups✔✔✔
Update device information✔✔✔
Update calving information✔✔✔✔
Update estrus information✔✔✔✔
Update organizations✔✔
Share organizations✔

Additionally, a user can have “read-only”-status. This type of user can look up information but cannot make any modifications.

The insemination task list includes a visual insemination window enabling you to see the ideal insemination time at a glance. The insemination window comprises the following phases:

  1. Earliest insemination: As long as the ideal insemination time isn’t available yet, a grey field with the earliest possible insemination time is displayed.
  2. Start: As soon as the actual insemination window is available, a grey field with its starting time is displayed.

When the actual insemination window begins, the color of the field changes and information is shown as follows:

  1. Green: During the green phase, insemination is recommended (start of insemination window until 6 hours after the start).
  2. Yellow: During this phase, a successful insemination is already less probable. However, it could still be successful (6 to 10 hours after the beginning of the insemination window).
  3. Red: We do not recommend inseminating cows during this phase (10 to 12 hours after the start of the insemination window).

In phases 3 to 5, an arrow indicates which phase you are currently in. For a better overview, phases that are already over change color.

The insemination window is no longer displayed after 36h in the dashboard. You can always access past insemination windows in the message list.

The heat index is an additional value that can be displayed as a curve in cow diagrams. It takes into account all information smaXtec has about the heat of an animal and gives you a better insight into the length and extent of a heat.

You can access the heat index in the smaXtec App and the smaXtec Messenger by adjusting the parameters to be displayed.

The calving indicator is a separate line in the individual animal chart that shows the probability of calving and becomes more and more sensitive until the expected calving date. It is displayed from 14 days before the expected calving date and ends when calving is confirmed in the system.

The calving indicator makes it visible and comprehensible when a calving message is sent. By observing the calving index, you can monitor animals with a visible increase more closely even before the calving notification is sent.

smaXtec also calculates and displays group temperature and group rumination.

To make the individual temperature messages even more accurate, smaXtec also calculates the group temperature of the respective groups in the system. This means that high outdoor temperatures and temperature increases due to vaccinations or feed changes are also taken into account and are included in the messages.

Changes in group rumination can be caused by an imbalanced feeding composition, changes in feed composition, changes of feed intake or animal welfare.

You can access the corresponding diagrams both in the smaXtec App and in the smaXtec Messenger under the menu item Groups. Regarding the temperature, due to the narrower scale (36 – 44° Celsius) and the exclusion of drinking cycles, even small temperature fluctuations are visible for you.

To use the group metrics, it is particularly important that each animal is assigned to a group and that these correspond to the actual groups in the barn. Furthermore, at least 70% of the animals in the group must be read out to calculate the group metric.

You can individually adjust the settings for your dashboard lists (Herdman’s action list, health status and fertility status) at any time.

To change the settings, click on the gear wheel in the respective dashboard list and open “Dashboard settings’’.

Click here for a detailed instruction for personalising your dashboard settings.

smaXtec Help Center

Do you have questions about using the system? In the help center you can find all the answers to questions about the usage and daily operation of your smaXtec system.
Go to the help center

Helpful  documents

These documents are intended to provide you with the best possible support for the installation and daily use of the system.

Can't find what your're looking for? We're here for you!

If you cannot solve a problem with help of the instructions (quickstartguide, user manuals), please get in touch with our smaXtec support team. They will take care of your requests during our support hours.
Support hours: Mo – Th: 8 – 17hFr: 8 – 15h (CET)
Support hours:
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Fr: 8 – 15h (CET)
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