Support & Advice

Here you‘ll find lots of useful information regarding use of smaXtec products. Stay informed about any software updates and take a look through the FAQs for information that can be helpful when using the smaXtec system.

Installation

Click below to read all necessary steps for installation and to get detailed information about each product.

Green button saying: Click here for technical information.

Troubleshooting

If a problem cannot be solved by following the instructions (Quickstart Guide, User Manual), please contact the support team and download smaXtec Quicksupport.

Our customer support team will take care of your request during our support hours (Mon – Thu: 8am – 5pm, Fri: 8am – 3pm; Central European Summer Time). If problems occur on weekends or public holidays, please send us your request via email to support@smaxtec.com.  It will be processed the next business day.

smaXtec
Messenger App

The smaXtec Messenger app for Android and iOS enables you to keep a close eye on all your animals – anytime, anywhere. Download the app to your smartphone today! You can directly download the Android App (v4.0.0) with this link.

Profit from the handy app functions – use the dashboard to create an overview or take a closer look at detailed information about your animals in the animal list. You can also add information about insemination and pregnancy – it’s quick and easy.

smaXtec
Software Updates

We work continuously on developing improvements to our software, which we make available to our customers. This means you can be sure that you are always up to date and profit from our smart technology.

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Subscription



smaXtec App
for iOS

Click here to get the smaXtec Messenger App for iOS and always keep track of your cows.

smaXtec App
for Android

Click here to download the smaXtec Messenger App for Android and be updated wherever you go.


Frequently
Asked Questions

  • smaXtec pH Plus How many animals need to be fitted with the smaXtec pH Plus Bolus (for activity, temperature and rumen pH measurement)?

    We recommend using the smaXtec pH Plus Bolus in 6-10% of the herd. The other animals receive the smaXtec Classic Boli for monitoring of calving & heat detection and individual health status.

  • smaXtec Solutions Can the battery in the sensors be changed?

    No, the battery in the sensors cannot be changed.

  • smaXtec Solutions Why are measurements that are taken inside the animal better?

    There are several reasons why this is the case. The device can lot be lost and there is no risk of injury to the animal due to the measurement device. The measurements taken inside the animal are also free of any falsification, which can occur with monitoring devices that are worn by the animals due to external influences.

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smaXtec DOWNLOAD

Marketing & PR
smaXtec Classic Product Brochure
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Manuals
User manual smaXtec System 5.0 (pH Plus Bolus, Classic Bolus)
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DLG Report smaXtec Bolus
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Product Sheets
smaXtec pH Plus Bolus
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smaXtec Classic Bolus
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smaXtec Base Station
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smaXtec Repeater
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Quick Start Guides
smaXtec pH Plus Bolus
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smaXtec Classic Bolus
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smaXtec Animal List
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